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Shipping & Payment Info
Shipping & Payment Information
Last updated: April 2026
At Toparts, we aim to make your shopping experience simple, transparent, and reliable.
Below you’ll find details about our shipping process, delivery costs, and payment methods.
Shipping Policy
Delivery Coverage
We deliver nationwide across South Africa. All orders are dispatched from our facility at 47 Harris Avenue, Sebenza, Edenvale, Gauteng, 1609.
Shipping Rates
| Order Value | Standard Shipping Cost |
|---|---|
| Under R2,500 | R150 flat rate |
| R2,500 and over | Free |
The shipping cost for your order is calculated and displayed at checkout before you complete your payment. No additional shipping charges will be added to your order after payment is completed.
Delivery Timeframes
| Stage | Timeframe |
|---|---|
| Order processing & dispatch | 1 business day |
| Transit (nationwide delivery) | 1–4 business days |
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods
At checkout, you can choose from the following options:
- Standard Shipping — R150 flat rate (orders under R2,500) or Free (orders R2,500+). This is our default nationwide delivery service.
- Express Shipping — Faster delivery at a premium rate. Pricing shown at checkout.
- Click & Collect / Locker Options — Collection points available at selected locations. Rates and availability shown at checkout.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email or WhatsApp. You can track your delivery in real time using the tracking link provided in your dispatch notification.
Undeliverable Orders
Toparts is not responsible for delays caused by courier companies, incorrect addresses, or circumstances beyond our control (such as strikes or weather conditions).
Order Processing
Orders are processed during business hours:
🕓 Monday to Friday, 08:00 – 17:00 (SAST)
Orders placed after hours, over weekends, or on public holidays will be processed on the next working day.
Payment Methods
All online payments on https://toparts.co.za/ are securely processed through the Payfast payment gateway.
We accept the following payment methods:
- Debit and Credit Cards (Visa, Mastercard)
- Instant EFT (via supported South African banks)
- Payfast Wallet
Your payment details are encrypted and processed securely through Payfast’s platform.
Toparts does not store or have access to your card information at any time.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email.
Please review your order carefully and contact us immediately at info@toparts.co.za if any details are incorrect.
Questions or Support
If you have any questions about your order, shipping costs, or delivery status, please contact us:
📧 info@toparts.co.za
Display prices in:ZAR
